Voice AI in Healthcare: Best AI Vendor for trust
Article

Former Fortune 3 Chief Data Scientist
Enterprise Healthcare AI Strategy & Governance
Former Fortune 3 Chief Data Scientist · $1B+ Startup Exit · Executive Advisory
Healthcare AI strategy at enterprise scale is not a technology problem. It's a fiduciary problem, a governance problem, and a capacity problem. I've operated at every layer of that stack — from board-level narrative to production infrastructure — inside the largest payer in the country.
As Chief Data Scientist at Optum Technology, I helped govern a $2.4B+ AI agenda spanning payer, pharmacy, and provider — overseeing 170+ practitioners, architecting the GenAI Center of Excellence, and scaling responsible AI governance across one of the most complex regulated enterprises in healthcare. I partnered directly with the C-suite to translate ambition into governed, measurable production outcomes.
Today, I work directly with Boards, CEOs, and executive leadership teams inside healthcare systems, payers, and regulated enterprises — converting AI ambition into governed, measurable outcomes that strengthen institutional capacity, not create new liability.
Case Study
Surest began as a hypothesis: that health insurance could be redesigned from first principles using data, AI, and transparent incentive structures. I built the data science organization from scratch — 400+ employees, 1M+ members, and the operating model to match. That organization was acquired by UnitedHealthcare for over $1 billion.
What that experience gave me — and what most healthcare AI advisors don't have — is an operator's understanding of how AI investments move through the full financial lifecycle. From the proof-of-concept that justifies seed capital, to the governance framework that satisfies an enterprise acquirer's due diligence, to the production infrastructure that sustains value post-acquisition.
When I assess your AI portfolio, I'm not reading a framework. I'm reading the signals I've seen at every stage of that journey — and I know which ones separate organizations that capture value from those that don't.
Fractional Chief AI Strategy
Embedded executive leadership that stabilizes workforce strategy, expands system capacity, and builds the institutional infrastructure for competitive advantage.
Enterprise AI Business Re-Architecture
Redesign revenue-critical workflows around AI — building durable competitive moats that compound over time, not pilots that expire at the next board cycle.
Governance & Fiduciary Risk Management
Board-defensible governance that satisfies fiduciary duty and regulatory scrutiny — enabling delivery speed without creating institutional liability.
Production-Grade Delivery Frameworks
Independent oversight and delivery architecture to move AI out of pilot purgatory and into governed, measurable production at healthcare-regulated scale.
$2.4B+
AI agenda overseen at Optum/UHG — spanning payer, pharmacy, and provider.
$1B+
Startup exit — scaled Surest, acquired by UnitedHealthcare.
35,000
Contact Center Advocates deployed with AI call summarization across Optum payer operations.
10,000s
Employees operating on AI assistants scaled through the GenAI Center of Excellence.
haupt.ai · Minneapolis, MN
Optum (UnitedHealth Group) · Minneapolis, MN
Surest (Bind Benefits, acquired by UHC 2021) · Minneapolis, MN
UnitedHealthcare · Minnetonka, MN
Allina Health · Minneapolis, MN
University of Minnesota · Minneapolis, MN
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Google Scholar
Ph.D., High Energy Particle Physics
University of Minnesota · 2011
Thesis: “Measurement of the differential Z/γ* → e+e− cross-section shape as a function of the Z rapidity at the CMS experiment at the LHC”.
B.S. Physics, B.S. Astrophysics
University of Minnesota · 2003
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